Reference

Privacy Policy for Your Account

Your DANA, OVO, GoPay and QRIS wallet records, login device signals, and choices in rooms such as Sic Bo or Aviator are covered by this Privacy Policy.

DANA data contextOVO wallet recordsCookie choicesAccount change requests

Explore Lobby Read FAQ

How Our Indonesia Policy Applies

berlin303 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This Privacy Policy explains what we collect when you create an account, confirm your phone number, open the wallet panel, or contact us about a payment record. We use account data to keep your login available, match DANA, OVO, GoPay and QRIS receipts to your wallet,

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check device sessions, and answer privacy requests. Access to the lobby depends on local law, and we may ask for extra verification if your account activity, device signal, or payment receipt does not match our records. We do not sell your account data. We keep payment
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and security logs only for operational checks, dispute handling, and legal record duties that apply to our service area.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Privacy Contacts That Answer Fast

Privacy questions should reach the team that can read account records, not a general inbox.

DATA CARE

How We Protect Your Records

We treat privacy as part of the account flow, not a separate document you read once. Each record has a purpose: login security, wallet matching, service messages, cookie choices, or request handling.

Account data we collect

When you join, we collect your name, phone number, login details, device signal, and account ID. These fields help us confirm access and connect your wallet activity to the correct profile.

Payment record handling

DANA, OVO, GoPay and QRIS records are used to match deposits, withdrawals, and wallet corrections. We store transaction IDs, time stamps, and status details, not your full wallet login credentials.

Cookie choices

Cookies keep you signed in, remember language settings, and help us spot repeated failed logins. You can adjust browser cookies through Profile > Privacy > Cookie choices after you enter your account.

Session security

We record device type, IP range, and login time when your account opens. Check Account > Security > Active sessions if you want to sign out a phone you no longer use.

Retention periods

We keep account and payment logs while your account stays active and for a reasonable record period afterward. Deletion timing may vary when a dispute, wallet check, or legal duty applies.

Change requests

You can ask us to correct profile data, export key account records, or delete eligible fields. We confirm the request through your registered contact before changing anything linked to wallet history.

Privacy Questions Before You Join

Before you open an account, you should know what data moves through our service and how to reach us if something looks wrong. These answers focus on your privacy rights, wallet records, cookies, device sessions, and account steps. If your case involves account access, the outcome depends on local law.

We collect the details needed to create and protect your account: name, phone number, login credentials, account ID, device signal, and basic location indicators. We use them for access checks, support replies, and wallet record matching.

No. We do not ask for your wallet password or full login credentials. We only process payment references such as receipt time, transaction ID, amount status, and the wallet rail used for the account record.

Send an email privacy request or use Profile > Help > Privacy Request after login. Add your account ID and registered phone number, then tell us whether you need access, correction, export, or deletion review.

Device and session details help us detect unusual logins, repeated failed attempts, and access from a phone you may no longer control. You can view active sessions from Account > Security > Active sessions.

Yes. Open your browser settings for cookies, then check Profile > Privacy > Cookie choices after login. Some cookies are needed for sign-in and wallet safety, while preference cookies can usually be adjusted.

We keep payment records while they are needed for wallet matching, dispute checks, account history, and legal record duties. QRIS and wallet logs may stay longer when a transaction needs review.

Our account support team handles privacy requests through live chat, email, and the account message form. We verify your registered contact first, then route data access, correction, or deletion requests to the right operator.

Privacy Policy for Your Account

Privacy Contacts That Answer Fast

How We Protect Your Records

Account data we collect

Payment record handling

Cookie choices

Session security

Retention periods

Change requests

Privacy Questions Before You Join

01 What data do you collect when I open an account?

02 Do you see my DANA, OVO, GoPay or QRIS password?

03 How can I ask for my account data?

04 Why do you collect device and session details?

05 Can I change cookie settings on my phone?

06 How long do you keep payment records?

07 Who answers privacy requests at berlin303?

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